InSky provides call center rental service as an organization respectively agents, supervisors, team leaders together with ContactInSky business solution.
The organization of the contact center requires not only significant financial resources but also knowledge in various fields as it combines information technology, telecommunications and human resources. Contact center rental service avoids:
- Initial investment in information technology and telecommunications capacity
- Demanding organization of human and technological resources
- Time consuming process
- Financially demanding maintenance of equipment and software
- Continuous investment in new technologies, additional employment and employee education
Using contact center rental services, the customer, with negligible investments, is currently putting the services into operation using the latest technologies and can focus on its core business and developing its business strategy.