Services
Consulting - personal approach to each customer, power to understand and to create solutions according to specific requirements provide unlimited opportunity. Our happy customers can be focused on their clients, and not processes. InSky Business Solutions based on Microsoft Dynamics 365 are the key elements of the successful business philosophy in modern organizations.
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Analytics β InSky uses data and business intelligence to create digital transformation in its business solutions. The Microsoft Dynamics 365 platform includes tools that allow you to monitor and analyze data to track the success of your business processes. Customizing analysis tools to each business organization provides valuable insight into data and enables decision making based on past results.
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Dynamics 365 β A powerful solution for digital transformation of business. Microsoft has minimized the complexity of different CRM and ERP systems by creating modern, modular business applications that work together on a single platform, giving organizations the flexibility to adopt the technology needed to improve business results.
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Development and Innovation -Understanding the needs of the market, InSky Solutions enhances its business solutions through constant advancements, leading to the needs of modern business organizations using Artificial Intelligence integrated into customer interactions, omni-channel communication and digital business transformation of all business processes.
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Contact Center - InSky, as a digital service provider, redefines customer experience from start to finish. In this regard, companies (of all sizes) integrate technologies into their businesses to provide complete customer context with every interaction and leverage systematic data to provide a proactive service. Furthermore, integrated communication and collaboration tools, such as team collaboration applications (chat, chatbots, etc.), have become strategically important for contact centers, as they enable employees to leverage the collective intelligence of their entire business. InSky provides a contact center rental service as an organization: agents, supervisors, managers, and the use of the ContactInSky business solution.
Find out more.. Digitalization - Digital transformation represents an opportunity for businesses to think and operate as digital companies in terms of how they engage their customers, empower their employees, optimize their operations and transform their products.
Find out more.. Microsoft Dynamics 365 AI - Artificial intelligence integrated with customer interaction - companies are increasingly demanding predictive analytics, using artificial intelligence applications to streamline customer and agent call center experiences. Customer also expects more links between different media channels and a quicker response from the contact center.
Find out more.. Office365 Migration - InSky Solutions helps organizations migrate smoothly to Office365 from local, cloud or hybrid solutions used. Thanks to years of experience and consulting practice, we guide our customers throughout the migration journey, while ensuring that the migrated solution meets customer expectations.
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