Our Services

Get more out of Microsoft Dynamics 365 with a powerful and user-friendly business solutions. Instead of expensive and complicated software InSky has made very simple but rich business solution developed on trusted and accepted Microsoft products: Microsoft Dynamics 365, Microsoft Teams, SharePoint and Office 365. Microsoft and InSky collaborate to provide real business solutions for CRM, combining the power of the Microsoft tools and platforms with InSky deep understanding of CRM.

In an easy and fast way instead of implementing organizational CRM, implementation can be started on a business unit level that will be simple, easy to use and its results will be quickly evident. Idea is that everybody can find, try and buy our solution. This kind of CRM can later be an example for implementing global CRM in the whole organization and a help in avoiding obstacles that were already solved.

Services

Consulting - personalization of each customer, power to understand and to create solution according to specific requirements provide unlimited opportunity and our happy customer focused on their clients, not processes any more. InSky Business Solutions based on Microsoft Dynamics 365 are the key elements of the successful business philosophy in modern organizations.

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Analytics – InSky uses data and business intelligence to create digital transformation in its business solutions. The Microsoft Dynamics 365 platform includes tools that allow you to monitor and analyze data to track the success of your business processes. Customizing analysis tools to each business organization provides valuable insight into the data and enables decision making based on past results.

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Dynamics 365 – A powerful solution for digital transformation of business. Microsoft has minimized the complexity of different CRM and ERP systems by creating modern, modular business applications that work together on a single platform, giving organizations the flexibility to adopt the technology needed to improve business results.

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Development and Innovation -Understanding the needs of the market, InSky Solutions enhances its business solutions through constant advancements, leading to the needs of modern business organizations using Artificial Intelligence integrated into customer interactions, omni-channel communication and digital business transformation of all business processes.

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Contact Center - InSky, as a true digital service provider, redefines customer experience from beginning to the end. In this regard, companies (of all sizes) integrate technologies into their businesses to provide complete customer context with every interaction and leverage systematic data to provide a proactive service. Furthermore, integrated communication and collaboration tools, such as team collaboration applications (chat, chatbots, etc.), have become strategically important for contact centers, as they enable employees to leverage the collective intelligence of their entire business. InSky provides a contact center rental service as an organization, that is, agents, supervisors, managers, and the use of the ContactInSky business solution.

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Digitalization - Digital transformation represents an opportunity for businesses to think and operate as digital companies in terms of how they engage their customers, empower their employees, optimize their operations and transform their products.

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Microsoft Dynamics 365 AI - Artificial intelligence integrated with customer interaction - companies are increasingly demanding predictive analytics, using artificial intelligence applications to streamline customer and agent call center experiences. Customer also expects more links between different media channels and simplified, quicker response from the contact center.

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Office365 Migration - InSky Solutions helps organizations to migrate smoothly to Office365 from local, cloud or hybrid solutions used so far. Thanks to years of experience and consulting practice, we guide our customers throughout the migration journey, while ensuring that the migrated solution meets customer expectations.

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