We are living CRM philosophy, so we are not only selling and deploying our solutions, we are using it together with our customers and improving it every day. Customers coming back with testimonials how really big our role in their business success and satisfaction of their customers is. Personalization of each customer, power to understand and to create solution according to specific requirements provide unlimited opportunity and our happy customer focused on their clients, not processes any more.
Our satisfied customers, our highly motivated, enthusiastic, talented and with strong desire to win team and our creative business solution based on CRM that are horizontally and vertically cataloged are the key elements of our success and outstanding achievements. InSky solutions have broad market potential and they are already helping different customers with their different needs. Instead of expensive and complicated software InSky is making very simple but complex business solution developed on trusted and accepted Microsoft products you already know and love.
InSky qualifies as a top player by acquiring the ISV Silver and Silver Small and Midmarket Cloud Solution competency, demonstrating its technical skills and expertise in offering Microsoft Dynamics 365 solution for small and medium-sized businesses.
Last year InSky already attained Gold Application Development competency, distinguishing itself within the top 1% of Microsoft partner ecosystem and demonstrating a “best-in-class” ability and commitment to meet customers’ evolving needs in today’s dynamic business environment. By achieving the Microsoft Independent Software Vendor (ISV)/Software competency, InSky has access to the latest technology, market opportunities, and sales and marketing resources that have been specifically created with software developers in mind.
The Small and Midmarket Cloud Solutions expertise recognizes partners who sell and distribute Microsoft Dynamics hybrid and cloud solutions to small and medium-sized customers to successfully implement new cloud-based processes. Getting such an important achievement for a leading provider of technology solutions like InSky requires customer references for successful deployments, a number of highly skilled professionals, and a profound ability to meet the ever-changing needs of customers.
Through this project, InSky Solutions will offer its products on the markets of the wider region, Central Europe and Asia. Potential customers of InSky's products are small, medium and large companies in the areas of tourism, pharmacy, IT industry, manufacturing companies, financial institutions, retail and wholesale and many others. Our competitive advantage is innovative solutions.
Objectives and expected results of the project: The increase in sales revenue by 20% is expected within the period of one year after project completion. The project aims for conclusion of contracts with international partners / companies outside the Republic of Croatia and export products / services. This will result in a company's exit to the international market.
The total value of the project is 977.543,90 kn of which EU co-finances in the amount of 669.452,53 kn.
Period of project implementation (from - to): 09/2017 - 03/2020.
For more information, contact Trpimir Kvesić, CEO and Darko Pucarević, Business Consultant.
For more information on EU funding opportunities visit www.strukturnifondovi.hr and the Competitiveness and Cohesion Operational Program at: Operativni program konkurentnost i kohezija 2014.-2020.
Through this project, InSky Solutions will implement ISO 27001: 2013 standard that defines the organization's requirements for organization of information security management that enables the organization of risk assessment and implementation of certain controls to preserve the confidentiality, integrity and availability of information goods.
Objectives and expected results of the project: Also, InSky Solutions will implement ISO Standard 9001: 2015 Quality Management by which we will establish a management system that will demonstrate the ability to consistently provide services and products in accordance with the customer satisfaction.
The total value of the project is 126.040,00 kn of which EU co-finances in the amount of 107.134,00 kn.
Period of project implementation (from - to): 12/2018 - 12/2019.
For more information, contact Trpimir Kvesić, CEO, Darko Pucarević, Business Consultant and Kristina Devčić, Business Consultant.
For more information on EU funding opportunities visit www.strukturnifondovi.hr and the Competitiveness and Cohesion Operational Program at: Operativni program konkurentnost i kohezija 2014.-2020.
InSky Solutions Ltd. have created, maintain and continuously improve the system for managing quality and information security in accordance with demands of ISO 9001 and ISO 27001 norms, for contentment of all the stakeholders: owners, employees, our clients, as well as local and broad community.
InSky Solutions Ltd. are specialized in designing and implementing business software solutions and business consulting, and have built a recognizable quality of their services, and with those services, InSky Solutions plan to continuously conform the demands, requests, and needs of their clients.
By monitoring the overall contentment of our partners, supervising and evaluating our suppliers and partner companies as well as analysing all of the information, we are building a foundation for initiating all of the necessary measures in purpose of constant improvement of our management systems, in accordance with demands of ISO 9001 and ISO 27001 norms, as well as minimising risks of all sorts.
Central Executive Oficer,thorugh Board examination, evaluates the present relevance of policy and the necessity of changing it, and based on that defines concrete goals.
Information security and quality policy is implemented in all of the business processes of InSky Solutions Ltd. in scope of: SALES, INTEGRATION, IMPLEMENTATION, DEVELOPMENT AND MAINTENANCE OF BUSINESS SOLUTIONS, SUPPORT AND CONSULTING SERVICES
All of the processes are maintained through planned internal audits, monitoring by third party certifiers, responsible inspectorates, as well as inspections ran by clients and partnerships including the local community.
Information security and quality policy is a public document, and has been passed to all employees, and as such is available to all of the external stakeholders.
Instead of expensive and complicated software, InSky Solutions has made very simple but complex business solution developed on trusted and accepted Microsoft products: Microsoft Dynamics 365, SkypeforBusiness, Office 365, ASP.NET, HTML, Bing maps, Power BI, Team Foundation Server, Exchange, Edge and SharePoint.
InSky Solutions business solution TourismInSky has broad market potential and already some of the biggest hotel chains like Valamar and Maistra or digitally progressive like Laguna Novigrad and Medora. TourismInSky is industry specific business solution bundle, specifically designed and developed for digitalization the hotel industry. Main modules and functionalities are:
ContactInSky is unique and innovative solution that does not require a separate phone infrastructure such as telephone switchboards or PBX infrastructure networks; all that is required is the Internet access. It features simple, easy-to-use UI, customizable by power users. Communication channels include phone, e-mail, viber, SMS, social. The solution also features simple monitoring, reporting and statistics, predictive and analytical tool for upsell and cross sell like the next best action. It is also easily integrated with other legacy systems.
ContactInSky solution is platform for customer support, sales activities, debt collection and marketing campaigns. Skype for business and Microsoft Dynamics 365 integration enables easy and rapid processing of user requests. Recognition of incoming calls and callers accelerate agents work in customer service. “Click to dial” functionality for outgoing calls enables users to work in a single application. Based on this integration, e-mail management, social engagement and incoming/outgoing calls automation, all activities are saved into CRM, which enables easy and detailed reporting from CRM system.
Business solution that combines technology and marketing efforts providing a system of structured rewards given to customers in exchange for desired behaviors, with the goals of increasing customer loyalty and collecting customer data.
The solution enables managing of various activities that can additionally increase customer loyalty. It tracks the cost-effectiveness of such activities and the success factors of the loyalty program.
Business solution that includes entire process, starting with the listing and managing of the agency and their associated contacts, up to the creation of leads, sales opportunities, bids, marketing campaigns and ultimately complete analysis and complex reporting.
Business solution that provides a unique support to real-estate business combining and automatizing all the processes in the organization using mobile client, geolocation and desired approval process.
All requests, assessments and correspondence between different stakeholders and clients are done using this solution. Advanced features and custom upgrades are done upon client request.
A unique mobile application for customer relationship management based on Xamarin technology.
Integration platform completely based on the Microsoft Dynamics 365 platform, simplifies and allows to enter, modify, merge, transform and extract data through structured files.
EventInSky is complete business solution from first idea to attendee follow-up after event. EventInSky enables whole project management for weddings, festivals, conferences, sports events, parties and more! It involves identifying the target audience, devising the event concept, creating and submitting bids and bills, manage event content, manage the schedule of lectures and segmentation and distribution of promotional material. Performance phase is crucial for support and event tracking and communicating with participants. Post event engagement includes survey processing, cost management and budget comparison, distribution of post-event materials and analyze event data.
EventInSky functionalities:
Preparation phase
Performance Phase
Processing phase (post congress phase)
InSky Solutions d.o.o. has established, maintained and permanently improved the quality management system in accordance with the requirements of ISO 9001, to the satisfaction of all stakeholders: owners, employees, users of our services, the wider and narrower community. InSky Solutions d.o.o. engaged in the development and implementation of software business solutions and business consulting, we have developed a recognized quality of our services that we strive to permanently meet the requirements, desires and needs of our customers.
By monitoring the satisfaction of our partners, monitoring and evaluating suppliers and partner companies, and analyzing all the data, we create the basis for initiating all necessary measures in order to continuously improve the efficiency of the quality management system in accordance with the requirements of ISO 9001 and reduce the risks of all types. The Director, through the Management Review, assesses the relevance of the policy and the need to change it and sets specific goals based on it. The quality policy applies to all business processes at InSky Solutions d.o.o to the extent of:
SALES, INTEGRATION, IMPLEMENTATION, DEVELOPMENT AND MAINTENANCE OF BUSINESS SOLUTIONS, SUPPORT AND PROVISION OF ADVISORY SERVICES
Medačka 18, Zagreb, Croatia
+385 1 5624 383
nebo@inskysolutions.com
VAT: 33138362623
