CRM

In an easy and fast way instead of implementing organizational CRM, implementation can be started on a business unit level that will be simple, easy to use and its results will be quickly evident. Idea is that everybody can find, try and buy our solution. This kind of CRM can later be an example for implementing global CRM in the whole organization and a help in avoiding obstacles that were already solved.

InSky Solutions

Instead of expensive and complicated software InSky has made very simple but complex business solution developed on trusted and accepted Microsoft products: Microsoft Dynamics CRM, Microsoft Lync, Share Point and Office 365. Microsoft and InSky collaborate to provide real business solutions for CRM, combining the power of the Microsoft tools and platforms with InSky deep understanding of CRM.

Consulting

Personalization of each customer, power to understand and to create solution according to specific requirements provide unlimited opportunity and our happy customer focused on their clients, not processes any more. InSky Business Solutions based on Microsoft Dynamics 365 are the key elements of the successful business philosophy in modern organizations.

TourismInSky

Instead of expensive and complicated software, InSky Solutions has made very simple but complex business solution developed on trusted and accepted Microsoft products: Microsoft Dynamics 365, SkypeforBusiness, Office 365, ASP.NET, HTML, Bing maps, Power BI, Team Foundation Server, Exchange, Edge and SharePoint.

InSky Solutions business solution TourismInSky has broad market potential and already some of the biggest hotel chains like Valamar and Maistra or digitally progressive like Laguna Novigrad and Medora. TourismInSky is industry specific business solution bundle, specifically designed and developed for digitalization the hotel industry. Main modules and functionalities are:

ContactInSky

ContactInSky is unique and innovative solution that does not require a separate phone infrastructure such as telephone switchboards or PBX infrastructure networks; all that is required is the Internet access. It features simple, easy-to-use UI, customizable by power users. Communication channels include phone, e-mail, viber, SMS, social. The solution also features simple monitoring, reporting and statistics, predictive and analytical tool for upsell and cross sell like the next best action. It is also easily integrated with other legacy systems.

ContactInSky solution is platform for customer support, sales activities, debt collection and marketing campaigns. Skype for business and Microsoft Dynamics 365 integration enables easy and rapid processing of user requests. Recognition of incoming calls and callers accelerate agents work in customer service. “Click to dial” functionality for outgoing calls enables users to work in a single application. Based on this integration, e-mail management, social engagement and incoming/outgoing calls automation, all activities are saved into CRM, which enables easy and detailed reporting from CRM system.

RetailInSky

On average, only 32% of a sales representative’s time is spent on their selling, while the rest of his time is spent on administrative tasks. The RetailInSky solution based on the Microsoft Dynamics 365 platform, besides its simplicity for all involved users, enables you to manage various real-time activities on a variety of mobile devices with automated routing and automatization that can further boost productivity and reduce sales representative preparation time.

The system provides less administrative work both on-the-go and in the office, centralized storage of all data, horizontal and vertical communication within sales teams, holistic marketing and customer support integration in the sales process, measurement of the profitability of individual activities, and tracking of set factors of success.

RetailInSky modules: Master data management, 360° view, Sales management, Assortments, Collection of claims, Procurement management, Marketing campaigns, Case management, Competition, Contact Center, Loyalty program, Mobile application, Business Intelligence, Predictions.

LoyaltyInSky

Business solution that combines technology and marketing efforts providing a system of structured rewards given to customers in exchange for desired behaviors, with the goals of increasing customer loyalty and collecting customer data.

The solution enables managing of various activities that can additionally increase customer loyalty. It tracks the cost-effectiveness of such activities and the success factors of the loyalty program.

RealEstateInSky

Business solution that provides a unique support to real-estate business combining and automatizing all the processes in the organization using mobile client, geolocation and desired approval process.

All requests, assessments and correspondence between different stakeholders and clients are done using this solution. Advanced features and custom upgrades are done upon client request.