The most famous hotel brand on the Crikvenica-Vinodol Riviera
The hotel company Jadran, with its business headquarters in Crikvenica, is the largest company on the Crikvenica-Vinodol Riviera and one of the leaders in the tourist business on the Adriatic. The Adriatic Group also includes Club Adriatic d.o.o. from Baška Voda and manages several facilities outside the ownership portfolio. It provides catering and tourist services in hotels and tourist resorts of various categories with more than 2,500 beds in 1,250 rooms, and in camps and campsites with more than 1,700 places.
The catering and tourism company Jadran was established in 1964 by integrating the hotel companies "Crikvenica", "Esplanade", "Therapia" and "Villa Danica". In 1988, the Pauline monastery was transformed into one of the pearls of Crikvenica tourism - the Hotel Kaštel.
In 1993, Jadran became a joint stock company. From 2018, the majority share will be taken over by two Croatian mandatory pension funds - PBZ Croatia osiguranje and Erste plavi.
Jadran Crikvenica implemented the ContactInSky contact center module of InSky Solutions as part of the TourisminSky business solution for the hotel industry, which is based on the Microsoft Dynamics 365 platform and specially designed and adapted to the needs of a modern reservation center. The goal of Jadran Crikvenica was to replace the traditional way of doing business with guests, as well as to unite all relevant information into a single database and connect and connect several communication channels. The ContactInSky solution in a simple and intuitive way enables the tracking of statistics of processed calls and emails in real time, which greatly simplifies the management of resources in the contact center.