Who we are

InSky Solutions offers a wide variety of digital solutions and administrative tools aiming at providing clients and their customers with optimal user experience and business success. Built entirely on Microsoft technologies and customized by our technology know-how, our solutions are tuned to various industries and provide the perfect tools for client management, process automation & optimization, loyalty programs, and telephony & messaging. We take pride in our solutions for increasing client profitability, and consolidating business processes, and service divisions while most importantly keeping customers happy and satisfied.

The basis of InSky Solutions' business are of course, our own solutions, but with them, comes a customer relationship management and user experience. Customer-oriented companies and digitalization as a philosophy is something that we live together with our customers, as well as with the customers of our customers. InSky creates and follows the trends that are followed by the biggest ones: Mobile-First, Cloud-First and nurtures the vision of a global market without borders. Instead of complicated and expensive software, we offer functional business solutions developed on well-known and recognized Microsoft tools: Microsoft Dynamics 365, Exchange, SharePoint, and Office 365. With business consulting, we prepare companies for harmonization and change of business processes, both in individual departments and in the entire organization. Technology, as such, comes last. The industrial knowledge we have gained along the way, in sectors such as tourism, pharmacy, finance, manufacturing, public sector, ICT, etc. helps us to identify the real needs of users and bring them closer to the benefits of user-oriented processes.

The future of using customer relationship management lies in predicting the behavior of our customers and anticipating their needs. To achieve this and provide a view into the "crystal ball", it is necessary to analyze a large amount of information, the so-called Big Data, and generate meaningful and useful wholes from them. For this purpose, we use Business Intelligence solutions with which we enrich the view of the user and his needs and follow his trends. Based on historical data, predictive tools learn from already collected samples and adapt. In each iteration, they become more efficient and accurate in recognizing patterns and better predicting the future.

With innovations, a fresh approach, initial solution architecture, and many years of experience, we have managed to satisfy even our most demanding customers functionally, technologically, and ergonomically. We build our own development on talented and creative people who have a significant concentration of knowledge and experience in the field of Microsoft Dynamics 365. Our team is joined by new forces of development engineers, consultants, and data scientists who enable us stable and organic growth, while by partnering we cover everything that is compatible with our portfolio of products and services.

We are leaders in the Croatian tourism sector. With the largest hotel chains such as Maistra, Arena, Aminess, Valamar and Liburnia, as well as digitally progressive, such as Medora, Sunčani Hvar, Amadria Park, HUP Zagreb, HDR, Njivice Hotels and Camp Resort, Remisens Hotels and Villas, Hoteli Metropol, Hoteli Cavtat, Jadranka Turizam, Jadran Crikvenica, HTP Orebić, HTP Korčula, Romana, Rudan, Hoteli Krk, Ilirija, Pinija, which are the leaders in accepting CRM solutions, we are embarking on new projects.

The TourismInSky solution portfolio was initially created on the horizontal contact center solution - ContactInSky and expanded very quickly and now includes modules for direct sales, groups and allotments, marketing automation, loyalty program, congress tourism, operations interface, geomarketing, mobile application, facility management and activities, smart rooms, the Internet of things and prediction. Innovative solutions have been recognized beyond borders, so we are proud to point out that we are building a Croatian story for global success with our foreign partners.

Our satisfied customers, our highly motivated, enthusiastic and talented team and our creative business solution based on Microsoft Dynamics 365 that is horizontally and vertically cataloged are the key elements of our success and outstanding achievements. InSky solutions has broad market potential and are already helping different customers with different needs. Instead of expensive and complicated software InSky is making very simple but complex business solution developed on trusted and accepted Microsoft products you already know and love.